Skip to content
0

PRIVACY POLICY

1. SCOPE & WHO WE ARE

  • This Privacy Policy explains how Camada Apparel Pty Ltd (ABN 80 682 089 434) ("Camada Apparel", "we", "us", "our") collects, uses, discloses, stores and protects personal information across our website(s), mobile applications, and social media platforms owned, operated, controlled or managed by Camada Apparel (collectively, "Camada Platforms"), and in-store.
  • We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs).

2. Information We Collect

  • Identity & contact details: name, email, phone, billing/shipping address.
  • Purchase & transaction data: order history, payment details (processed securely).
  • Account & preferences: login credentials, saved addresses, loyalty participation.
  • Device & usage data: IP address, browser/device identifiers, cookies, pixels.
  • In-store CCTV (where signposted): for safety, security and training.
  • Customer support & marketing interactions: survey responses, preferences.

3. How We Collect Information

  • Directly from you via Camada Platforms or in-store.
  • Automatically through cookies and similar technologies.
  • From third-party services where you have consented (e.g., social logins).

4. Purposes for Collection & Use

  • To process orders, deliver products, manage returns and warranties.
  • To operate accounts and loyalty programs.
  • To provide customer service and prevent fraud.
  • To send marketing communications (with consent or as permitted).
  • To perform analytics and improve Camada Platforms.
  • To comply with legal and regulatory obligations.

5. Direct Marketing & Spam Act Compliance

  • We only send commercial electronic messages with consent and include clear sender identification and an unsubscribe option.
  • You can opt out of marketing at any time via unsubscribe links or by contacting us.

6. Cookies & Tracking

  • We use cookies and similar technologies for essential functions, analytics, and advertising.
  • You can manage cookies via browser settings or our preferences tool (where available).

7. Disclosure of Personal Information

  • To service providers (payment gateways, shipping, IT hosting, analytics).
  • To professional advisors and regulators where required by law.
  • Cross-border disclosures may occur; we take reasonable steps to ensure compliance with APPs.

8. Security & Retention

  • We implement reasonable technical and organisational measures to protect personal information.
  • We destroy or de-identify personal information when no longer needed, subject to legal obligations.

9. Your Rights

  • Under APPs: request access and correction of your personal information.
  • Under GDPR: rights to access, rectification, erasure, portability, objection, and withdraw consent.
  • Under CCPA: rights to know, delete, opt-out of sale/sharing, and non-discrimination.

10. Complaints

  • If you believe your privacy has been interfered with, contact our Privacy Officer.
  • If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Updates to This Policy

  • We may update this policy to reflect changes in law or our practices.
  • Significant changes will be notified on Camada Platforms.

Contact Us
Email: info@camada.com.au
Website: www.camada.com.au